‘Golden Cocoa Bean’ Prize Draw Terms & Conditions

These Terms and Conditions govern the Palmer’s ‘Golden Cocoa Bean’ Prize Draw (the “Prize Draw”) and set out the rules relating to prize claiming and Prize Draw entry instructions. Please read these Terms and Conditions carefully before entering. By participating in the Prize Draw, you are agreeing to be bound by these Terms and Conditions. Please retain a copy for your information.

Promoter: UK: ET Browne UK Limited, Unit 5, Loughton Business Centre, 5 Langston Rd, Loughton IG10 3FL. You can contact us via the Contact us form on uk.palmers.com.
1. Promotional Period: The Prize Draw opens 00:01 Thursday 8th April 2024 to 23:59 Tuesday 8th June 2024 the “Promotional Period”). All purchases must be completed during this period. All Prize Draw entries must be submitted by 23:59 on the 15th June 2024.
2. Eligibility: This Prize Draw is open to UK residents (England, Wales, Scotland, Northern Ireland) aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this Prize Draw. You may be required to provide proof of eligibility before being awarded a prize, which you must provide within 7 days from request.

To be eligible to enter into the Prize Draw, you must have purchased at least one qualifying Palmer’s Cocoa Butter Formula bodycare product during the Promotional Period. Please retain your receipt showing the date of purchase during the Promotional Period.
Exclusions apply, please see below list of excluded products. The purchase of any of these excluded products during the Promotional Period will not entitle you to participate in the Prize Draw.

3. Registration: In order to enter into the Prize Draw, you will need to register online at GoldenCocoaBean.com, which will require a current valid email address and internet access. Please ensure you provide correct, up-to-date details when registering as the Promoter (and its partners) cannot be held responsible if you fail to supply accurate information which affects your entry, prize or the fulfilment of your prize.

4. How to participate: Once you have purchased a qualifying Palmer’s product during the Promotional Period, you must visit GoldenCocoaBean.com by 23:59 on the 15th June 2024 to enter the Prize Draw. One entry into the Prize Draw is permitted per product bought.

  1. In order to enter, you will need to provide the following registration information:
    1. Your full name
    2. Your current valid email address
    3. Confirmation that your country of residence is the UK; and
    4. A photo of the receipt (image size up to 8MB) showing your purchase of qualifying Palmer’s product.
  2. Once entered, you will receive an email confirmation of entry.
  3. All Prize Draw entries will be validated within 5 working days. You will receive an email confirming your entry’s successful submission.
  4. If your entry fails to meet the Prize Draw conditions, you will be notified via email and may submit a new entry if made before 23:59 on the 15th June 2024.
  5. All entries must be submitted before 23:59 on the 15th June 2024. Any entries received after this date will not be counted.
  6. Once registration is closed and the winners have been drawn, you will receive an email stating if you have won a prize or not. If you are one of our lucky winners, we will provide you with more information on how to accept and redeem your prize in the email.

Please note incomplete, illegible, invalid or misdirected claims and entries will not be accepted. The Promoter takes no responsibility for claims or entries delayed, incomplete or lost due to technical reasons or otherwise.

5. The Prizes - UK ONLY:

  1. Golden Cocoa Bean - Grand Prize 1 xTrip for two to Dubai. Package includes:
    • Return Economy flights – London / Dubai
    • Return transfers – Airport / Hotel
    • 5 nights 4* hotel accommodation sharing a twin / double room
    • Daily breakfast
    • ABTA or ATOL Protection
    Please note that the costs of any additional services, facilities, activities, and expenses not expressly stated in these Terms and Conditions as being included as part of the prize shall be the responsibility of the winner. The prize must be booked and taken within a 4-month period from the issue of the prize. The winner must consent for their details to be passed onto the prize handling partner to book their holiday or they must liaise directly with the prize handling partner to book their holiday.
  2. Runner up prizes include:
    1. First Mid-Tier Runner Up Prizes - x11 £100 Spabreak.com vouchers
    2. Second Mid-Tier Runner Up Prize -x11 £100 Gymshark vouchers
    3. Third Tier Runner Up Prize - x25 £20 Justmylook.com vouchers
    No cash or other alternative prize will be provided in whole or in part, unless the Promoter is affected by circumstances outside of its control, in which case the Promoter reserves the right to substitute for a similar prize of equal or greater value. Prizes are not for resale, cannot be auctioned or exchanged and are not transferable or redeemable for cash. Prizes cannot be used in conjunction with any other offers and do not have any monetary value.

6. Winner selection: All qualifying entries will be entered into the prize draw to win one of the prizes available. Winners will be selected randomly by randomiser software and will be announced on 15th June on a social media post and/or on ETB’s website. In order to confirm acceptance of the prize, the winner must respond within 14 days of the date of the confirmation email being sent by the Promoter (or partner) or the prize will be forfeited, and another prize winner will be drawn. Please ensure you check your junk or spam folders as the Promoter shall not be responsible in the event you are not able to read the email.
The Promoter reserves the right to refuse to award a prize and to withdraw prize entitlement, and/or refuse further participation in the Prize Draw and disqualify you where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the Prize Draw, any Prize Draw’s entry requirements or where you have gained unfair advantage in participating or claimed using fraudulent means. The Promoter’s decision is final with regard to all such matters.

7. Excluded entries. All entries must be made by you personally. Participants who make an entry on someone else’s behalf may be disqualified at the Promoter’s discretion. Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted. Entries made by macros or other automated means (including systems which can be programmed to enter) and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that you are using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking your identity by manipulating IP addresses, using identities other than your own or any other automated means in order to increase the number of entries, those entries will be disqualified and any prize awarded will be void. The Promoter (and its partners), in its absolute discretion, reserves the right to investigate and undertake all such action as is reasonable to protect itself against fraudulent or invalid entries including rejecting such entries.

8. Additional costs. You are responsible for paying for any additional costs that may be incurred by you in the context of participation of the Prize Draw, such as internet costs, and all costs relating to the prizes not explicitly described in the prize description.

9. Liability. The Promoter nor its associated companies, will be responsible or liable for any personal loss, expense or damage that may arise in connection with your use or the booking of the prizes as these prizes are offered by third party companies. The Promoter does not guarantee the quality and/or availability of the services offered when using the prizes. Your statutory rights are unaffected.

10. Promoters right to cancel. In the event of circumstances outside the reasonable control of the Promoter affect the proper operation of this Prize Draw or the awarding of prizes, the Promoter reserves the right to cancel or amend the Prize Draw or these Terms and Conditions, but will always endeavour to minimise the effect on you in order to avoid undue disappointment.

10. Technical Issues. The Promoter (and its partners) have no control over internet or communication networks and are not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise, or for any event beyond its control including, but not limited to, a third party’s actions, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent your participation in the Prize Draw.

12. Severance. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. Data Protection. The Promoter and partners will only use your personal details for the administration of the Prize Draw and for no other purpose. All data obtained will be held by the Promoter and the partners who are responsible for fulfilling the prizes. Any data captured in the fulfilment of the Prize Draw by Palmer’s and its partners will only be used for validation of entries with your consent. It will not be used for marketing purposes. Your personal details will at all times be kept confidential. Data will be held in accordance with the applicable Data Protection legislation and will be stored for 1 month from the Prize Draw end date, after which it will be deleted. Click here for the Prize Draw personal information notice and here for the Promoter’s Privacy Notice. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to [email protected]. By participating in the Prize Draw, you agree to the use of your personal data as described above.

14. Governing law. These Terms and Conditions and any question concerning the legal interpretation of these Terms and Conditions will be governed by the laws of England and Wales. Any disputes must be referred to the English and Welsh courts unless you live in another part of the UK, in which case your local courts will have jurisdiction.

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